If you have any questions or comments, or if you want to update, delete, or change any Personal Information you’ve submitted on the Website, please use our Contact Us link to get in touch. You may also contact us by postal mail at:
Maple Coupons Inc.
14-12030 Symons Valley Road NW
Alberta T3P 0S5
Information We Collect
Information You Provide to Us: When you register to use any of our Services, create an account, engage in certain activities on the Website including purchases, surveys, special contests, order a product or service from us or any of our partners, post a review, request information, communicate with our customer service team, send us an email, or engage with us in any other way, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, credit card information, and other details like gender, occupation, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, and stored by us and used for purpose of providing our products and services.
Web Beacons: When we send emails to registered customers, we'll sometimes track who opened the emails and who clicked the links. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. Reports are also available to us when we send you email, so we may collect and review that information.
Use and Disclosure of Your Personal Information: We may use and disclose your Personal Information only as follows:
- To promote use of our Services.
- To administer sweepstakes and contests;
- To analyze and enhance the operation of the Website;
- To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. Any financial and payment information that you provide will not be disclosed to anyone other than you and will be kept strictly confidential and secure.
- To provide products and services to you;
- To improve our marketing and promotional efforts;
- To tailor your experience with third parties;
- To provide customer support and enhance the level of service that we provide to you.
- To protect the rights and safety of our users and third parties, as well as our own.
- To meet legal requirements like complying with court orders and valid subpoenas.
- To provide information to representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements.
- To prosecute and defend a court, arbitration, or similar proceeding.
- To support and improve the Services we offer.
- To communicate with you about your account for informational, not promotional, reasons.
- To troubleshoot and accomplish administrative tasks.
To send you informational and promotional content that you may choose (or "opt in") to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
Release of Personal Information With Maple Coupon Vendors
We may share your personal information with Maple Coupon Vendors. As part of the Services, we may provide you with offers from Maple Coupon Vendors who request your information based on customers who recently purchased a similar product, service or offer. The sharing of this information will allow a Maple Coupon Vendor to market directly to you. We disclaim any liability associated with this activity, and by using the Services and the Website, you are expressly consenting to the sharing of your personal information with Maple Coupon Vendors and are fully absolving us of any liability with respect to this sharing of information. Further we have no liability for any activity that we cannot control, including the actions of Maple Coupon Vendors.
Opting Out of Communications and Unsubscribe Links
Unsubscribe links are required by Canadian Anti-Spam Legislation for promotional emails. You can choose to “opt-out” of any promotional email that you receive from us, and may choose not to receive these types of emails in the future. We will send you information from time to time about your user account and other administrative matters. You cannot opt-out of administrative emails; however you can choose not to receive any promotional or marketing email from us. We will always provide an opt-out option for these types of correspondence.
Public Information and Third Parties
Search Engines. We are not responsible, and bear no liability, for any display or usage of your name by a public or private search engine.
Blog or Forums. We may have public blogs or forums on our Websites. Any information you include in a comment on our blog or forum may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you’d like it to be removed, contact us here.
Social Media Widgets. Our Websites include social media features, like the Facebook Like button. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Google Analytics. We may use Google Analytics to better understand how visitors interact with our site. This service provides us with non-identifiable data including but not limited to data on where visitors came from, what actions they took on our site, and where visitors went when they left our site.
Third Party Service Providers
We may share your personal information with third-party service providers, who provide certain services on our behalf such as sending out emails, or promotional materials, providing marketing assistance or analysis, administering certain contests that we will engage in from time to time, providing troubleshooting or operational assistance for the Website, facilitating payment and customer service mechanisms, and performing other administrative tasks. We encourage our third party service providers to review and adopt our privacy policies; however, the use of your personal information by such third-parties is governed by the privacy policies of these providers and is beyond the subject of our control.
Notice of Breach of Security
If a security breach causes an unauthorized intrusion into our system that materially affects you, then we will notify you as soon as possible and later report the action we took in response.
Data, Transparency, and Choice
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.
We only store data about you for as long as it’s reasonably required to fulfill the purposes that gave us the right to access it in the first place. We keep some data indefinitely, relating to when and where emails were sent, which bounced, which resulted in a complaint, and similar information, because we use it to help us screen out people who violate Anti-SPAM laws, and for other reasons explained in this policy.
We’ll give you access to any Personal Information about you that we hold within 30 days of any request for that information you make by contacting us here. Unless it’s prohibited by law, we’ll remove any Personal Information about you from our servers at your request
Updating Your Personal Information
You may change your personal information at any time by logging into your account and making such changes, or sending us an email at email@example.com. When contacting us please provide your name, address, email address and what information you would like changed. We encourage you to keep your personal information up to date and promptly update us should this information change.
Withholding of Your Personal Information
You may choose not to provide your personal information, however it may affect your ability to access our services and engage in certain activities on the Website.
In order to use our Website you must be over 18 years of age. We will not knowingly collect the personal information of anyone who is under the age of 18, nor is any part of our Website designed to attract individuals under the age of 18. We do not sell products for purchase by children; however in certain circumstances we may choose to sell children’s products or services which may be purchased by an adult.
Publically Viewable Posting
If we provide areas on our Website where you can publicly post information about yourself, or communicate with others, such as blogs, user boards, review postings, then you agree that this information may be accessed by other users, companies or third parties who may also use our Website. Therefore, your information can be collected by these parties without our consent or control. We have no control over who reads your postings or uses the information that you share on these areas. Please use caution when posting any personal information on a public component of the Website.
Social Media Log-In and Public Posting
Mobile and Location Information
We may provide mobile enabled services such an application which may receive information about your use of our services on your mobile divide. This information may also include information about your location if you have enabled location-based services on your mobile device.
Protection of Personal Information